Deputy CEO – Austrian State Printing House
Speaks at ID WORLD on Postal Innovation
Born 1972 in Vienna. After having studied International Business Administration in Vienna Thomas Zach joined the Trainee-Program of the Federation of Austrian Industry in 1999. From 2001 – 2002 he worked in the Ministry of the Interior. After then he was responsible for the public sector as sales principal with T-Systems Austria.
2003 Mr. Zach joined the OeSD as Director for Sales and E-Government responsible for all sales activities related to the products and services of the OeSD in Austria, in November 2004 he was designated for Vice Managing Director.
“Directly delivered to the citizen in five days – the passport issuing process in Austria”
Since its introduction in June 2006 more than 3 million Austrian citizens have applied for an e-passport. At the same time, a new one-stop-shopping process was implemented. Now, Austrian citizens only need to show up once at the passport authorities to get their new passports directly delivered within five business days. This new service-oriented approach proved to be a key meas-ure for the successful implementation of the e-passport in Austria. The presentation deals with the complex logistical and security challenges which had to be overcome for the successful realization of this project.